Privacy Policy

🔒 Information We Collect

We collect the following types of information when you use our website:

• Personal Information: Name, email address, phone number, delivery address, and payment details (handled securely by Razorpay — we do not store card data)
• Order Information: Products ordered, quantities, shipping address, and transaction details
• Usage Data: Browser type, IP address, pages visited, and time spent (via Google Analytics)
• Cookies: Session cookies, preference cookies, and analytics cookies

📊 How We Use Your Information

• To process and fulfil your orders
• To send order confirmations, shipping updates, and delivery notifications
• To respond to customer service enquiries
• To send promotional emails and offers (with your consent — you can unsubscribe anytime)
• To improve our website, products, and services
• To detect and prevent fraud
• To comply with legal obligations

🍪 Cookies

We use cookies to:

• Keep you logged in and remember your cart
• Analyse website traffic via Google Analytics
• Show relevant ads via Meta Pixel
• Remember your preferences

You can disable cookies in your browser settings, but some features of our website may not function correctly.

💳 Payment Security

All payments are processed through Razorpay, a PCI-DSS Level 1 compliant payment gateway. We do not store, process, or transmit your card or UPI details on our servers. All payment data is encrypted and handled exclusively by Razorpay.

🤝 Third-Party Services

We may share your information with trusted third parties necessary to operate our business:

• Shiprocket / Courier Partners: To fulfil and deliver your orders
• Razorpay: For payment processing
• Google Analytics: For website analytics
• Meta (Facebook): For marketing purposes

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

👤 Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with relevant data protection authorities

To exercise these rights, contact us at hello@nutrididi.com.

🔐 Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. Our website uses HTTPS/SSL encryption for all data transmission.

📞 Contact Us

If you have questions about this Privacy Policy, please contact:
Nutrididi Health and Wellness
Email: hello@nutrididi.com
Address: C-305, Victory Sunrise, Opp Vishwas City 7, Gota, Ahmedabad – 382481, Gujarat, India